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Help & Support

What are the shipping costs?

We want to make sure that you get your order in a timely manner and at a cost that fits your budget. We’ve worked hard to keep shipping costs to as low as possible:

Shipping = £6.99

This is for UK Mainland shipping only. If you live outside of the UK Mainland, please contact us for delivery costs.

Do you deliver outside the UK?

We can delivery abroad, there will be additional costs to deliver outside of the UK Mainland. 

Please contact us for an estimate on shipping costs.

When will my order be delivered?

As soon as we have attached the shipping label to the box, it’s picked up by the delivery company. Once they’ve scanned it at their sorting warehouse, you will receive an email which contains the track-and-trace code, with which you can track your order. For the most up to date information, please check your track-and-trace link in your email. 

Deliveries are made daily from 08:00 until 18:00. The time of the delivery depends on the route that the delivery company schedules for that day, so we cannot specify an exact time.

If you require an order by a specific date please contact us first and we will advise on whether or not it will arrive on time. 

My orders not been delivered, what do I do?

If your order has not been delivered please contact us. We will be able to do a full track on your order and advise you of this.

Missing in Transit

We will re-make your order and ship to you as soon as possible. You will be updated on the progress of this. 

Unable to deliver 

If the delivery has been attempted and has been unsuccessful, your order may be returned to our print centre. There will be an additional charge of £15.99 for re-delivery of your order.